Using high-end fabrics, like Zenga and Loro Piana, Nicholas Joseph has provided Chicago with high-quality custom clothing for 10 years. Its expert styling and fitting keeps clients returning, but Nicholas Joseph works for more than making people look good; it wants them to feel good, too. Through supreme customer service, selfless empowerment of others, and same-day delivery, Nicholas Joseph accomplishes its mission.
Masterful Customer Experience
Nicholas Joseph’s designers and sales team are there to educate and ensure customers make the right purchase, not the quickest one. With a full showroom and an on-site Master Tailor, Nicholas Joseph wants nothing more than for clients to get the fit they want.
We pride ourselves not only on the craftsmanship and fit of our Nicholas Joseph clothing, but on the customer service and experience at our store,” says Nicholas Hansen, owner of the River North clothing boutique.
Empowering Its Community
Nicholas Joseph is a small business at heart, and it is also passionate about the fashion industry, two attributes that encouraged the custom suits destination to serve on the Mayor’s Fashion Council. Doing so spurred growth in the Chicago fashion scene, connected students from Chicago’s major fashion schools with industry professionals, and endowed fashion entrepreneurs with business smarts.
A beautiful shot of the showroom at Nicholas Joseph, a custom suit destination in River North. Its delivery volume with WeDeliver doubled month-to-month last summer.
Nicholas Joseph especially enjoys helping its community, be it through the locally-made Bespoke suits it sells or the jobs it provides. It also supports community programs; in conjunction with LinkedIn and a Chicago salon, Nicholas Joseph orchestrated a Father’s Day program that gave unemployed fathers a custom suit and makeover, coupled with skills for job searching and interviewing.
Indeed, Nicholas Joseph wants others to look, feel and, above all, do their best.
Dapper Delivery
Another, more recent way the clothing boutique empowers others is by offering customers convenient same-day Nicholas Joseph delivery in Chicago. Doing so positively affects two audiences; it provides jobs for our hardworking, dedicated community of crowd-sourced Delivery Specialists, and, of course, it allows Nicholas Joseph’s busy customers to focus on what they need to do and not worry about their suit delivery.
Nicholas Joseph’s delivery volume doubled month-to-month last summer. Citing the turn-by-turn delivery tracking, Hansen says the easy-to-use delivery minimizes the need for team members to travel to and from tailors and aligns with the customer-focused business.
We are able to give our clients the best customer service,” Hansen says. “Sometimes our clients are too busy to pick up their clothing, and with WeDeliver, we are able to deliver their custom clothing straight to their office or apartment to avoid the hassle.”
Want to offer your customers the ultimate convenience of same-day delivery?
PS Want your Nicholas Joseph delivered home or to work? Visit http://customsuitsyou.com/ or call 312-895-1577.
PSS Keep your customers thinking locally; add your artisanal products to WeDeliver Locally, our new mobile commerce app that enables customers to order delivery, straight from their phones.
About Doug Pitorak
Originally from Cleveland, Doug came to Chicago in 2009 to study music at Columbia College Chicago. In Aug. 2013, Doug joined WeDeliver as a Delivery Specialist, and though he is a Delivery Specialist at heart, Doug enjoys his new roles as a Content Creator and a Community Support Specialist.
